Yes, rollaway beds are available upon request for an additional fee of $50 per night. Availability may be limited, so we recommend requesting on in advance to ensure your comfort.
 

We are able to remove your mini bar prior to arrival for a fee of $50 charge.

In the instance that you need to depart the hotel earlier than your original check-out date, a penalty of at least one night's room and tax will be incurred.

Yes. Guests must be 21 years or older with valid government-issued identification to check-in to a guestroom.

Regular check-in is at 3:00 PM and check-out is at 12:00 PM.

Yes. Please contact the hotel to better assist your accommodations or visit our Accessibility page.  

Yes, Viceroy Hotels and Resorts are part of the DISCOVERY loyalty program, a program designed with you in mind. Learn more and enroll.

Cancellations must be made 48 hours prior to check-in (by 3:00 PM CST). Cancellations made less than 48 hours prior to check-in will result in a credit card charge for one night. Special cancellation policies may apply for packages, promotions, certain arrival dates, and rates.

Pets are welcome subject to a pet fee of USD $125 per pet per stay. Pets must be under 25 lbs and there is a limit of two pets per guestroom. Please advise the hotel that you are bringing a pet prior to arrival. When the pet is a service animal, please notify when making a reservation, and the fee will be waived, and proof of documentation is not required.

Please visit our pet section for more information.

Viceroy Chicago offers a seasonal rooftop pool. Visit our Amenities page for more information.

Valet parking is available on property. Parking rates include:

• Restaurant (0-2 hours) - $22.00
• Transient Rate (0-6 hours) - $56.00
• Overnight (6-24 hours) - $94.00 (includes unlimited in and out privileges)

Yes, Viceroy Chicago has a mandatory guest amenities fee per night per room at a nominal charge of $25 (plus tax). For more information, please visit our Amenities page.